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Delivery & Pickup

White Glove Delivery Service

Often times furniture is heavier and more awkward to move than most people realize. To ensure your merchandise arrives in your home damage-free, we offer our White Glove Delivery Service. 

What to expect

  • We will give you a 30 minute window for on-time delivery. 

  • Our staff will unpack, inspect, and prepare your merchandise for delivery. 

  • Your merchandise will be set up in your home. Large case items such as entertainment centers, hutches, and door chests, etc, will be leveled.

  • Delivery staff will move your existing furniture to another room or the garage to make room for your new furniture. Because of time constraints, they cannot move other items.

  • We take full responsibility for getting the new furniture into your home without damaging the new furniture or your property.

  • Your delivery fee includes FREE One-Year in-home one-time warranty service on your new furniture. Clearance items are excluded in this offer.

Customer Pickup Policy

What to expect

  • Most merchandise will come out of a carton.

  • Customers are responsible for packing materials.

  • Blankets and tie-down straps are recommended.

  • We will load your merchandise on your vehicle, but you must secure it.

  • Dining room tables and some recliners will require partial assembly, this is customer's responsibility. An assembly fee is charged for an in-home assistance.

  • Pickups must be scheduled at least 24 hours in advance to ensure merchandise is prepared and inspected.

  • Pickup times are Monday through Friday 10 am to 5:30 pm.